Privacy Policy

At Shivara Ayurveda ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information: Name, email address, phone number, shipping address, billing address, and payment information when you place an order.

Automatically Collected: IP address, browser type, operating system, referring URLs, and browsing behavior on our site using cookies and analytics tools.

2. How We Use Your Information

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service requests
Send promotional communications (with your consent)
Improve our website and product offerings
Prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share data with:

Payment processors (Razorpay) for secure transactions
Shipping partners (Shiprocket, Delhivery) for order delivery
Analytics providers to improve our services

4. Data Security

We implement industry-standard security measures including SSL encryption, secure payment gateways, and access controls to protect your personal information.

5. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at Info@theshivara.com for any privacy-related requests.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at Info@theshivara.com